Privacy Policy

This Privacy Policy explains how Ducktoe Retreat collects, uses, shares, and retains personal data when you visit ducktoereason.motorcycles or communicate with us through the site.

Effective Date As stated in policy

Scope All users of our services

Questions Contact

User Rights

Your Rights

You may have the right to request access to the personal data we hold about you, ask for corrections, or request deletion in appropriate circumstances. You may also object to certain processing or ask us to limit use where applicable. Some requests may be declined if we must keep the information for legal, security, or legitimate business reasons.

Available rights depend on the type of data and the legal basis for keeping it.

Requests

How to Make a Request

To protect privacy, we may ask for information needed to verify your identity and understand your request. We will respond within a reasonable period and in line with applicable law. If we cannot fully comply, we will explain the reason where permitted.

Requests are reviewed before action is taken to confirm identity and scope.

Data Retention

Retention

We retain personal data for the period needed to provide services, manage inquiries, maintain records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it, anonymize it, or restrict it so it is no longer actively used, subject to any lawful retention requirement.

We keep data only as long as needed for the stated purpose or for legal and operational reasons.

Policy Updates

Policy Changes

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We may revise this policy when our practices, services, or legal obligations change.

Processing category

How We Use Data

We use personal data to operate the website, respond to inquiries, manage reservations or service requests, provide customer support, maintain security, improve site performance, analyze usage, prevent fraud, and meet legal, accounting, or recordkeeping obligations. Where you provide preferences or wellness-related service information, we use it to help deliver the requested experience and manage your arrangements.

Processing is limited to operational, administrative, and compliance needs.

Third-party sharing

Service Providers

We may share personal data with vendors that support website hosting, analytics, communications, booking administration, payment processing, and similar services. These parties are expected to use the information only for the services they provide to us and to protect it through appropriate safeguards. We do not sell personal data in the ordinary course of operating this website.

Service providers receive only the information needed to perform their functions.

Disclosure framework

Legal Disclosures

We may disclose personal data when required to comply with law, court orders, lawful requests, or to protect our rights, guests, staff, or property. We may also share information where necessary to investigate fraud, misuse, or security incidents.

Disclosure to public authorities is limited to situations with a lawful basis.

Contact Information

Privacy email

[email protected]

Telephone

+47 40 13 01 77

Mailing address

Madlaveien 263, 4042 Hafrsfjord

Privacy contact

Data We Collect

We may collect identifiers and contact details, booking or inquiry information, communication content, payment-related details handled through our service providers, device and browser data, and usage information such as pages viewed and interaction patterns. Where relevant to a wellness resort setting, we may also process information you choose to provide about preferences, accessibility needs, or service requests.

The categories collected depend on how the site is used and what information is submitted.

How We Collect Data

We receive personal data directly from you when you submit forms, make an inquiry, or communicate with us. We also collect data automatically through the website and from third parties that support hosting, analytics, payment processing, or similar operational functions. If you interact with us through a referral or partner arrangement, we may receive limited contact or booking information from that source.

Information comes from direct submissions, site activity, and service providers involved in operating the site.

Cookies We Use

Our site may use essential cookies needed for security, page delivery, and form functions. We may also use preference cookies to remember settings and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.

We use a limited set of cookies for operation, preferences, and measurement.

Cookie Controls

You can usually control cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site performance or limit certain features. We do not rely on cookie controls to override settings required for security or basic site operation.

Browser settings and cookie tools may be used to limit non-essential cookies.